Privacy Policy

Overview

Easy Flow is a scheduling and communication platform for solo practices. This policy explains what information we collect, how it is used, and how users can contact us about privacy questions.

Information we collect

Depending on how Easy Flow is used, we may collect basic business, client, and appointment information such as names, phone numbers, email addresses, services selected, appointment dates and times, and operational communication related to scheduling.

How information is used

We use information to provide scheduling services, send appointment-related messages, manage reminders and rescheduling, support the practitioner dashboard, and maintain the safety and reliability of the platform.

Text messaging

Easy Flow sends appointment-related messages such as confirmations, reminders, cancellations, and rescheduling updates. Message frequency varies by user activity. Message and data rates may apply. Users can reply STOP to opt out and HELP for help.

Sharing and disclosure

We do not sell mobile numbers or personal information to third parties for their marketing purposes. Information may be shared with service providers only as needed to operate the platform, such as messaging, hosting, payment, or infrastructure partners.

Data minimization

Easy Flow is designed to keep scheduling data focused on operational use. It is not intended to be a general repository for clinical notes or other unnecessary sensitive free text.

Security

We take reasonable steps to protect information used by the platform. No system can guarantee absolute security, but we work to keep access limited and operational data handled responsibly.

Your choices

Users may opt out of text messages by replying STOP. Practitioners and prospective customers can also contact Easy Flow to ask questions about their information or request updates to basic account details.

Contact

For privacy questions, contact: support@easyflowbooking.com